Standard Deliveries is 3 to 5 business days (Monday to Friday 08:00-17:00, excl. accessories), Tech, Fan Gear and Footwear If your basket contains both a “per product” and a “per order” item, you will only be charged according to the “per product” delivery fee.Įxpress Delivery is 1 to 3 working days (Monday to Friday 08:00-17:00, excl.Take note that only the first 30km are free, thereafter a delivery quote will be provided. If you are based in an outlying area, please contact your closest store.The service team will contact you directly to make arrangements for the installation. If there is a product in your order that requires installation, the installation will happen separately from the delivery of any other products in the same order. We don’t guarantee that we will receive your returned item.Other Sports, Fitness & Outdoor Equipment If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 435A Bridge Rd Richmond Victoria AU 3121 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 435A Bridge Rd Richmond Victoria AU 3121. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Darkstar Timeworks Youth FP Soft Top 6.5 - Skateboard Complete Features: Length: 28.45 First Push Construction: 51mm Wheels 7-ply Birch with Stiff Glue. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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